Real Results from Healthcare Providers Like You

Across skilled nursing and long-term care, admissions teams are finding faster, simpler ways to manage referrals and fill beds. These stories show what happens when the right tools meet the people doing the hardest work. 

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Client #1

The Challenge

Admissions will finally work the way they should—supporting both good business and good medicine, protecting your revenue while protecting your patients.

The Solution

Admissions will finally work the way they should—supporting both good business and good medicine, protecting your revenue while protecting your patients.

The Results

75% Increase 

Tickets Resolved

Costs Saved

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"Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep."

 

- Scott Adams

Smart Admissions Testimonials

Faster Decision-Making


"Before Smart Admissions, reviewing referral packets could take 45 minutes to an hour per patient. We had to manually check insurance eligibility, review medical documentation, and coordinate with our clinical team. Now, with real-time insurance verification and automated clinical screening, we're making admission decisions in 10-15 minutes. This speed has been crucial - we've accepted patients that we might have lost to competing facilities if we'd taken our usual time to respond."

Sarah Mitchell, Admissions Coordinator Riverside Rehabilitation & Nursing Center

Competitive Advantage


"In our market, timing is everything. When a hospital discharge planner is looking to place a patient, they're calling multiple facilities simultaneously. Smart Admissions has completely changed our response time. We're now typically the first facility to get back to them with a clear yes or no. Last month alone, we secured five admissions that our competitors were also pursuing - and we won purely because we responded first with confidence. That's over $75,000 in additional revenue we would have missed."

Michael Torres, Director of Admissions Meadowbrook Skilled Nursing

No More Missed Opportunities


"We used to lose patients simply because we couldn't get back to referral sources quickly enough. By the time we'd verified insurance, reviewed the clinical information, and made our decision, another facility had already said yes. Smart Admissions eliminated that problem entirely. The automated insurance verification alone saves us 20-30 minutes per referral. We're no longer missing out on appropriate admissions because we were too slow to respond. Our census has increased by 8% since implementation."

Jennifer Lee, Administrator Lakeside Post-Acute Care

Streamlined Workflow

 

"What impressed me most was how Smart Admissions transformed our entire intake process. We went from playing phone tag for hours trying to verify insurance and gather information to having everything we need in one place immediately. Our team was spending 3-4 hours daily just on administrative tasks related to referrals. Now that's down to about an hour. The time savings means we can actually focus on relationship-building with referral sources instead of being buried in paperwork. Plus, we're accepting more appropriate patients because we have better information upfront."


David Chen, Admissions Director Heritage Healthcare Center

Competitive Edge in a Crowded Market


"Our region has seven skilled nursing facilities within a five-mile radius. Competition for quality referrals is intense. Smart Admissions gave us the edge we needed. When a case manager calls with a potential admission, we can give them an answer while they're still on the phone - complete with insurance verification. Our competitors are still doing things the old way, telling referral sources 'I'll call you back in a few hours.' We're saying 'yes' or 'no' immediately with confidence. In the past quarter, we've won 12 competitive referrals specifically because of our response speed. That's not just admissions - that's building a reputation as the facility that makes it easy to work with us."

Patricia Rodriguez, VP of Operations Stonebridge Rehabilitation Services

See What This Could Look Like at Your Facility

Every story starts with a simple conversation. Whether you manage one building or several, Smart Admissions is designed to help your staff make faster, more confident decisions. 

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